Shipping Policy Most items are processed and shipped within 48 hours of receiving your order. We will notify you by email if, for some reason, your order can't be filled. Returns & Refund Policy At the HobbyFactory.com, we take pride in what we sell. It is very important to us that you are happy and 100% satisfied with any item purchased from us. Accordingly, if the product does not meet your expectations, we would like you to return it. Please let us know by email the reason you are returning the model, and we will be more then happy to refund your purchase price excluding shipping and handling. The item must be in its original packaging and there must be no visible or noticeable defects on the product. |